Disputing a Debit Card Transaction

Debit card (Debit Mastercard, Visa Debit, Maestro, V Pay) payments are secure in principle, but you should still check your account statement regularly.

Do you dispute a debit card transaction? Please note that the merchant may not have intended to make an unjustified charge. An irregularity can often be rapidly clarified by your contacting the merchant directly.

Should you not reach an agreement despite your efforts, please contact the financial institution that issued your card using the following link. It will provide you with options for disputing debit card transactions that you consider unjustified.