Complaints Handling at SIX Financial Information Nordic AB

Complaints Handling at SIX Financial Information Nordic AB

The form below is only for queries regarding the Nordics Indices of SIX. In case you would like to raise any requests regarding other services and products of SIX, please reach out to the contacts for your specific location. 


 


Contact by Location

SIX Financial Information Nordic AB is an approved Benchmark Administrator in accordance with the EU Benchmark Regulation and as such is under the supervision of the Swedish Financial Supervisory Authority, Finansinspektionen.

SIX Financial Information Nordic AB has provided index and index-related services for more than 25 years. We are constantly working to develop our high quality products and services and continually invest resources in our employees and our processes as well as the products and services we offer. Feedback plays an important part in our work to ensure and improve quality.

If you have any complaints regarding our benchmark/index products or/and operations, you are most welcome to contact us. We treat all complaints seriously and have established a robust process to handle these. If you wish to make a formal complaint about our index / benchmark business, you can do so either via the form below or via letter to our postal address:

SIX Financial Information Nordic AB
SIX Index Box 3117
SE-103 62 Stockholm
www.six-group.com

 

The complaint must include at a minimum the following information:

  • The full name and contact address of the complainant and if applicable the company name and the contact address
  • A detailed description of the incident that led to the complaint and of the implications of the incident on the complainant (including all relevant background information)
  • The benchmark to which the complaint refers 
  • The date of the complaint
  • Any references that may support the complaint handling.

We will confirm to you when we have received your complaint and will notify you when we have an answer to give.

For more detailed information about our complaints handling, please go to our Complaints Handling document below:

  • Complaints Handling at SIX Financial Information Nordic AB

    Open document

Complaints Form

Title*
Date of the complaint*
Enclosure Drag and drop file here or
Privacy Statement*

All SIX Indices and BME Indices are the intellectual property (including registered trademarks) of SIX or BME. SIX and BME provide no warranty of any kind and exclude all liability (whether in negligence or otherwise) with respect to their usage. The use of SIX Indices and BME Indices and their pending or registered trademarks (®) as well as access to restrictive index data is governed by a license agreement. Information on licensing and the format of the disclaimer can be found on the SIX and BME website.