Future of Billing

You enter a store to purchase a new television. You know which one you want, but want to check the screen quality before you purchase it. Also, you are not yet sure how to pay for it. Satisfied by the screen quality, you decide to purchase the television. By opening your banking application on your mobile phone, you can access your billing platform and request assistance from your billing assistant, who shows you your future financial obligations and all the billing options offered by the seller. Based on your current financial situation, your billing assistant recommends a payment in six instalments and some adaptions of payment dates for other existing bills. 

With a simple click, you confirm this option, thereby making the purchase and agreeing on the payment in six instalments. You opt for your billing assistant to remind you for every instalment. Once confirmed, this information is sent to the seller, who delivers the television straight to your doorstep the next day. All the documents related to the purchase are saved on the billing platform, and can be accessed anytime. You benefit from the best payment options over all bills and you have your financial situation under control.

Your tablet, which you bought yourself just last year, is broken. You remember that all the documents related to the purchase of the tablet are stored on your billing platform. Using the search function on the billing platform to find the purchase, your billing assistant reminds you that you still have over a year left on the warranty , and asks you if you want a request submitted for the replacement of the tablet. You confirm, and the billing assistant sends a replacement request along with the receipt and warranty to the seller. Within a couple of days, the exchange of your damaged tablet for a new one is organized through a postal service.

Instead of filling out the tax declaration yourself, you decide to make use of the optional tax declaration service provided through your billing platform. All the documents relevant for the tax declaration such as your bank statements, health insurance statements, receipts, wage sheets, mortgage payments, etc. are already stored on the billing platform. You simply need to allow the tax declaration service provider access to the relevant documents. Once you have done this, the service provider can fill out your tax declaration for you and notify you once this is complete. With a simple click you can confirm the tax declaration, and the service provider sends the tax declaration to the respective address. A copy of the submitted tax form is automatically stored in your document storage center on the billing platform, and can be accessed at any time.

Before starting your busy day, you like to enjoy a good cup of coffee every morning. Due to your busy schedule, you used to constantly forget to buy coffee beans, which is why you decided to purchase an IoT coffee machine. Whenever you are almost out of coffee beans, the machine orders some at your local café and has them sent to you by postal mail. 

You have opted for the bill for the coffee beans to be paid automatically by your machine, but you can access and oversee the payments anytime on the billing platform. All the orders, payments, information on your coffee consumption, and documents related to the purchase and maintenance of your coffee machine are stored in the document storage center on the billing platform.